Request a Return
Return Requests for Items Ineligible for Return will be Automatically Denied
Submit a Return Request HERE
1. Log in to your account: 1. In the Email field, enter your email address, and then click Continue. 2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email. 3. Go back to the online store, and then enter a six-digit verification code. 2. Click the order that you want to submit the return for. 3. If your order has more than one item, then select the items that you want to return. 4. Select a return reason and add a note for the store. 5. Click Request return. If your return request is approved, then you receive an email with a pre-paid shipping label.
After the product is returned, you receive a refund in the form of a gift card for your returned item(s), less shipping charges.